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Driving better business outcomes
SLAs outline the routine services expected from providers, but they don’t offer much else. For companies dedicated to pushing business further, Ntirety’s Guidance Level Agreements (GLAs) guarantee better business outcomes for availability, performance, security, and cost to offer a continuous improvement cycle with actionable recommendations delivered quarterly.
Guidance Level Agreements set desired business outcomes in four common areas of concern: Availability, performance, security, and cost—areas of focus that are usually deprioritized until an outage, poor performance, security breach, or out of control costs shines an unwelcome spotlight on your weaknesses.
On a consistent basis, you’ll receive actionable recommendations based on data gathered via Ntirety Monitoring Insights and Cloud Operations. Through this optimization, our experts deliver tangible improvements to your solutions and better ensure success. As the only managed cloud services provider offering GLAs, Ntirety offers you both a technical and business advantage over your competitors by delivering insights that enable IT to shift from tactical operations to business transformation.