Case Study – Ntirety Guides Insurance Enterprise Through a Smooth Transition from Their Legacy Managed Services Provider to a Managed AWS Environment
January 01 by Cali Thompson
Ntirety Guides Insurance Enterprise Through a Smooth Transition from Their Legacy Managed Services Provider to a Managed AWS Environment
This global insurance enterprise was relying on a managed services provider for support and guidance with their AWS infrastructure, but were not satisfied with level of attention and
expertise they were receiving. They were constantly calling the support team to enter tickets for outstanding issues. This process was time-intensive, and tickets were slow to be addressed
and resolved, creating a bottleneck for the company.
The enterprise needed a provider that could fully take over management and monitoring of AWS while also integrating closely with their internal IT team.
Ntirety has always prioritized and excelled at integrating with their clients’ IT resources, making them a strong match for the insurance company’s needs.
Ntirety provides the enterprise with a full host of managed services that layer on top of AWS, including Cloud Operations with 24x7x365 expert support.
Improved Decision Making: Ntirety’s deep expertise in AWS allows them to carefully
guide the expertise and serve as a knowledge base for them to draw from as needed
Cost and Time Savings: Less redundant technology, system issues, and time spent
waiting for issues to be resolved
Peace of Mind: Ntirety functions as an extension of the insurance company’s own team,
taking ownership over AWS managed services and providing trusted expertise for the
company’s path forward
Ntirety is the only Managed Solutions Provider for multi-cloud solutions with guaranteed business outcomes. Our solutions enable a future-ready, agile enterprise backed by the industry’s first and only Guidance Level Agreements™ (GLAs): actionable insights that improve mission-critical application availability, performance, security and cost. Our engineers in North America, Europe, and Asia deliver solutions that shift tactical Enterprise IT operations to business transformation for thousands of global customers. With fourteen data centers around the world, Ntirety also ensures strict compliance to PCI, HITRUST, HIPAA, FERPA, and GDPR guidelines and regulations. For more information, visit www.ntirety.com.