In light of recent news reports regarding the spread of the novel coronavirus (COVID-19), Ntirety would like to share information regarding our response to these developments. The safety and health of both our customers and employees are always our primary concern for any situation.
Novel Coronavirus – COVID-19
According to the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), COVID-19 belongs to the same class of viruses as the common cold and MERS virus. One of the best resources for information on COVID-19 is the US Center for Disease Control. You can access this resource through the Center’s web site where they have a specific Coronavirus page found here: https://www.cdc. gov/coronavirus/2019-ncov/index.html
Normal Daily Basic Hygiene Protocols
According to the CDC, although the global risk posed by the virus is high, the individual health risk is dependent upon exposure. Both the CDC and WHO advise following the guidelines below to minimize the chance of infection:
Frequently clean hands by using alcohol-based hand rub or soap and water
Avoid close contact with anyone who has a fever and cough. Cover mouth & nose when coughing or sneezing
If you have a fever, cough and difficulty breathing seek medical care early and share previous travel history with your health care provider. Self-quarantine at home until symptoms subside.
Ntirety will continue to monitor the situation closely and if additional guidelines or precautions be recommended, we will communicate and implement these guidelines or precautions immediately as applicable.
Ntirety ‘s Continuity of Operations
Ntirety has an internal Disaster Recovery & Business Continuity Plan already in place to provide direction to our internal teams and vendors in the event that a pandemic infection poses a health and safety threat to Ntirety customers, vendors or employees, or otherwise threatens Ntirety’s ability to effectively deliver continuous business services.
In preparation for any disaster or outbreak, Ntirety is prepared to implement our Disaster Recovery & Business Continuity Plan, in whole or in part if required, in the event any country or city or state is designated by the Centers for Disease Control and Prevention (CDC) as Level 1— “Limited Community Transmission” or higher. The following protocols will be implemented prior to or upon such designation. In some cases, in the interest of ample caution we have already started on some of the below:
Expand cleaning frequencies in high traffic common areas and provide hand sanitizer stations at entry locations
Transition to a minimum critical onsite staff level and identify staff who must be on-site and prepared to shelter in place for up to 72 hours if necessary
Direct non-critical staff who can work from home but remain on network to maintain service continuity
Rotate in out-of-market resources from other locations in close geographical proximity and trained on Ntirety standard designs and standard operating procedures
Validate critical spare parts availability onsite and manufacturer stock availability
Engage critical suppliers to confirm Pandemic Response Plans and review their capacity to provide service continuity and compile a list of secondary suppliers for critical services
Maintain close working relationship with local emergency responders and liaison with local field command chains to assist in expediting services when necessary
Execute a Customer Communication plan per location with real-time updates of operation status and risk
Maintain current guidance as issued by the government and/or ruling health organizational body
Our top priorities—now and always—are the business continuity of our customers along with the health and safety of our employees and the communities in which we operate. Our most profound gratitude is with those in the medical profession on the front lines of confronting this public health emergency.
If you have any questions or concerns regarding our preparation, please direct any question to your local Ntirety team or email us at email@example.com.