Microsoft Inspire 2019: Our Takeaways

During Microsoft Inspire 2019, Microsoft CEO Satya Nadella shared the company’s mission to “empower every person and every organization on the planet to do more”—with more innovation, solutions and services. After taking in all the July conference had to offer, it was clear to see how Microsoft’s plans for the upcoming year will fulfill this mission.
From Microsoft’s strategies and priorities for 2020 to the latest innovations, below are our key takeaways from the premier technology conference:

Democratization of Technology

Microsoft sees the “democratization of technology” as the core means to enable developers, organizations and people to get the most out of the company’s expanding tools and services. Democratization of technology puts the emphasis on partner investments to improve the customer experience and to help partners better serve their clients. This pillar of empowerment guides Microsoft’s outlook for 2020.

2020 Strategy Foundations

Microsoft has honed the strategy for next year to put more control in the hands of businesses and partners through:

  • Customer Centricity: Building a trusted network around each customer
  • Simplicity: Removing complexity from roles to enable access
  • Tech Intensity: Elevate the level of conversation on how technology can work with a customer’s business; namely, investing in training teams and partners

2020 Priorities

Building upon the 2020 strategy foundations, Microsoft introduced specific priorities to grow the organization’s own offerings for more individualized solutions:

  • Setup customers for successful cloud use including: cloud adoption plan, skills building and well managed cloud environments
  • Innovate with new apps and modernize existing apps with serverless, databases and AI
  • Invest more focus on DevOps, analytics and modern data warehouse
  • Expand specialized areas like Al knowledge mining, machine learning, applications—such as IoT, gaming, mixed reality—and infrastructure including Azure Stack, HPC, advanced networking and security

Innovation for Better Alignment and IT Advancement

Enhanced Solutions

Microsoft showcased the company’s optimized tools—designed to drive internal collaboration, expand customer’s IT skill sets, and push iterative refinement. The event highlighted the popular tool Teams as a breakout product for collaboration. Also featured was the growing offerings of Power BI, highlighting the product’s ability to take customer’s data to the next level while offering key insights.

The evolution of products and services to meet ever-changing customer needs also came in grander shifts with more companies moving away from cloud-only solutions toward increased use of edge computing. Partners that can provide more colocation and edge options are found to be more effective and highly optimized to deliver service—and their services are increasingly being relied on more.

Important for any partner or customer, Microsoft also unveiled support expansions designed to:

  • Reduce time to resolution
  • Share status of service health
  • Clear up topics and scoping questions
  • Receive unlimited text to collect information

In addition, Microsoft introduced the single commerce platform. This innovation has the ability to integrate into a partner’s CRM and can enable 1-click authentication for customers. Enabling solutions to be found more easily makes the single commerce platform an excellent example of Microsoft’s effort to strengthen the company’s relationships with partners and customers.

Our takeaways: Putting more power into a customer’s hands is the next wave of digital evolution, making technology more accessible and controllable for companies and partners. From more widespread collaboration tools to more transparent and efficient support, Microsoft is granting more visibility across services. The emphasis on colocation services also meets the rising demand for more control, especially with the help of trusted partners. Experienced cloud solution providers are able to offer proper guidance and handle the complexities of migrating to a new solution.

Azure AI Achievements

As artificial intelligence moves from a latest trend to a tactical tool, Microsoft Inspire presented recent real-world accomplishments in Azure AI. In the last year, Microsoft focused on multi-model trainings of bringing speech and visuals together. Microsoft successfully demonstrated AI services enabling a live speaker to deliver a keynote translated into Japanese with the same voice tone and inflections. With successful applications like this, the Microsoft AI vision to empower “developers to innovate, organizations to transform industries, and people to transform society” is coming to life.

Our takeaways: While AI is proving to offer great opportunities, a recent Forrester report found 64% of companies implementing AI lack internal staff with the technical skills needed for true adoption. Despite the appeal, achievement on individual company levels is often only possible through partners and customers collaborating. Working together with an MSP, customers can start to integrate AI components into an IT strategy on a small scale and grow their capabilities over time; however, customers must commit to making the key cultural and ethical shifts to adopt these new technology practices. The outside guidance partners bring accelerates the necessary shifts to optimize businesses and take full advantage of AI.

Through Microsoft’s mission commitments, Azure AI enables partners and customers to harness more AI opportunities.

Promoting DevOps

Microsoft aptly explained DevOps as the union of people, process and technology to enable continuous delivery of value to end users, driving new work and reducing remediation. From Microsoft’s mission perspective, DevOps is critical to the success of any partner or customer business. Azure brings a comprehensive DevOps foundation and provides tools to meet customer needs and buy-in within their organization.

While the services are an invaluable asset, Microsoft shared the reminder that DevOps alone is not enough. A cultural change is required in order to fully take advantage, leading to the introduction of the 4 Key Practices for DevOps:

  • Collaboration
  • Workflows and automation
  • Security and compliance
  • Continuous improvement

Our takeaways: DevOps is crucial to consistently meeting business goals, which is why Ntirety CISO Chris Riley encourages IT teams to take Microsoft’s Key Practices for DevOps a step further to achieve even greater communication in a trifecta of DevSecOps (Development, Security and Operations). DevSecOps lays an even broader foundation for comprehensive support on strategies and operation processes. Bringing teams together provides a better understanding of what is needed across companies and between partnerships to build stronger security, to streamline for greater productivity, and to enable more opportunities for innovation—a foundational element to Microsoft’s mission.

Closing Thoughts

The theme of “democratization of technology” was underscored by the investments in Teams, PowerBI, AI and DevOps to enable more productivity and improvements from within organizations. With these enhanced tools, Microsoft aims to create an environment where businesses engage with partners for the expertise they provide rather than transactional implementation—a promising outlook for greater collaborations ahead.

Ready to apply these learnings and fully leverage your cloud investment? We can help! Ntirety is a Microsoft Gold Partner—contact us for a free migration assessment today.

Microsoft Inspire 2018: Our Takeaways

Another year, another trip to the Microsoft Inspire conference—and another opportunity to discover new ways we can push the boundaries of the public and hybrid clouds! Here are our main takeaways from the event and insights into how technology will shift in the months to come:

Infrastructure and the modern workplace will be two big areas of focus for Microsoft in 2019

During his keynote speech, Judson Althoff, Executive Vice President of Worldwide Commercial Business for Microsoft, identified six core initiatives for the company next year:

  • Gaming
  • Modern life
  • Modern workplace
  • Applications
  • Infrastructure
  • Data and AI

In regards to infrastructure, Azure is the obvious focus. Microsoft continues to fine-tune their public cloud offering, making it increasingly agile enough to handle the lifting, shifting, and modernization of applications.

Microsoft’s vision for 2019, Althoff noted, is to “empower every person and every organization on the planet to achieve more.” More specifically, the company has several work-related initiatives, such as empowering employees, engaging customers, optimizing operations, and transforming products.

Office 365 is the major cornerstone of the company’s mission to empower employees and optimize operations. This is especially true for the Teams application, which Althoff says Microsoft is continuing to develop and tweak with new add-ons to improve collaboration.

Our takeaways: For years, Office 365 has helped organizations standardize their collaboration tools to streamline processes and reduce the use of shadow IT. Any developments that promise to simplify work processes are just icing on the cake; however, we firmly believe that the only way to truly get the most out of Office 365 is to implement it as a managed service.

Our team was most excited to learn more about where Microsoft is headed with Azure. We always like to hear that the public cloud is becoming more agile, but it’s still important to consider the nature of your applications. Not all workloads belong on the public cloud alone, and greater agility doesn’t always translate into cost-efficiency.

Support is shifting to cloud migrations

In a presentation by Senior Production Manager Srikanth Matcha and Senior Product Marketing Manager Justin Ross, it was noted that Microsoft would cease support for Windows Server and SQL Server 2008 in July 2019, with extended support ending in January 2020. Instead, the company will focus efforts into helping more organizations move into the cloud. This includes organizations that prefer Linux—Matcha and Ross say that Microsoft is embracing VM deployments within Linux, especially since the number of these deployments are growing at a faster rate than those occurring within Microsoft systems.

Later, in a presentation by Harish Iyer, it was noted that the key drivers for migrations are:

  • Mission-critical software ending support for an OS
  • Contracts or licenses coming up to a close
  • Data center consolidation, including CAPEX to OPEX
  • New business goals requiring different capabilities

Regardless of your reasons for moving into the cloud, Iyer noted that Microsoft has a number of Azure-related products that they have been making “tremendous improvements” to over the past year to help with migrations, such as Azure Site Recovery for business continuity as you lift and shift workloads and Azure Traffic Manager for switching IPs with minimal downtime.

Ultimately, Microsoft breaks down cloud migration into four basic steps:

  1. Create a strategy: Gather your key stakeholders together to agree on a formalized plan with common goals
  2. Assess your applications: Determine the best cloud computing model and recommend an optimization path for workloads
  3. Migrate workloads: Starting with your least complex applications, begin transitioning to your new environment
  4. Optimize and modernize workloads: Identify opportunities to improve operations and cut costs

Althoff suggests engaging with Microsoft Partners that can support many types of workloads to help with migration and managed your environment. During the closing presentation for enterprise businesses, Anand Eswaran, Microsoft’s Corporate Vice President of Enterprise, echoed that sentiment, stating that deep partnerships are critical to solving and delivering the right solutions to complex problems.

Our takeaways: With more flexibility being shown by Microsoft in terms of OS and a newfound effort driving migration support, now is the time to move into the cloud—but don’t expect cost savings right off the bat. Unless you work with a partner to build an optimized infrastructure and migrate carefully, moving your company into the public cloud often involves a ramp-up in costs as you run each workload in parallel.

It’s important to carefully plan your migration with a dedicated team that takes the time to understand your business and discover the root of your challenges. Whether the solution is ultimately to transition your business into the public cloud, a private cloud, or a hybrid of both, your partner should have a toolkit of solutions at the ready to help you through your cloud journey.

Iyer noted that a successful transition can take up to 60 months, depending on the skills of your team, the size of your environment, and a number of other factors, such as tooling, integration and compensation models. With a managed migration, you can ensure the entire process is optimized and that you have a well-trained team to ensure all your boxes are checked.

Finally, if your company is dead-set on sticking with Windows Server or SQL Server 2008, you’ll need to find a managed service provider for support since Microsoft will soon be of little help.

Hybrid enables customers to maintain data sovereignty and address local regulatory requirements

During Eswaran’s keynote, he brought up an amazing piece of research from Microsoft: 84% of customers have a hybrid cloud strategy and 91% say hybrid is the long-term objective. Microsoft CEO Satya Nadella drove this point home further when he revealed during his own keynote speech that 17 million people are employed by the Microsoft ecosystem, with the broader cloud division of the company’s business accounting for 7X greater revenue share than when Nadella took over in 2014.

Nadella went on to explain that this ecosystem in its entirety is meant to empower people to innovate, but reminded attendees that there are still challenges. He warned against privacy issues, bias being embedded within AI, and a lack of a digital “Geneva Convention” when it comes to cyberwarfare.

In a separate presentation, however, a number of areas where Microsoft has taken steps to fix some of these issues on a smaller scale were highlighted. For instance, they’ve incorporated changes within Azure Stack to address data sovereignty and help organizations meet legislative challenges. The company has also optimized their hybrid offerings to enable DevOps teams to meet global compliance standards.

Our takeaways: Privacy and security are two big concerns for many of our customers, especially when you factor in new regulations around the globe, such as the GDPR—so it’s encouraging to see Microsoft taking the steps to make compliance easier. It’s important to note, however, that maintaining compliance involves a lot of moving parts, and no two business are alike when it comes to finding the right compliance solution. When in doubt, call in a third-party to make sure your cloud environment is up to par.

Automation and AI are reinventing every industry

Mark Rice, General Manager of Managed Services Partners at Microsoft, presented a number of case studies where automation played an important role in optimizing the cloud architecture process to cut costs and improve outcomes.

Using automation to inform infrastructure is not without challenges, however. During a later presentation with Beyondsoft, it was noted that humans sometimes have a hard time accepting the quality of data that comes from automation, especially when that data that challenges prior, pre-conceived notions. For instance, one company used AI and automation to predict how much customers would be willing to spend on a cruise. To do so, they created profiles based on the customers’ propensity to buy discount tickets or sign up for loyalty cards. The plan was to present customers who fit this profile with strategically-placed deals and offers to encourage certain purchasing behaviors; however, as the company watched their data roll in and allowed the automation process to take its course, the actions chosen by the program conflicted with the company’s own homegrown data analysis.

Source: Forbes, 2017.

On the last day of Inspire, the opportunities and challenges introduced by AI and automation were reiterated, with Eswaran stating that if it hasn’t happened already, every industry is going to be disrupted by technological advantages at some point. And this disruption doesn’t just occur within the boundaries of each industry—industries have begun to disrupt each other using technology. For example, online job recruitment sites like ZipRecruiter and LinkedIn, which use data to automatically match users to ideal job opportunities and allow them to apply with the click of a button, have cut into newspaper profits by all but eliminating the need for printed classified ads.

Eswaran dubbed this next wave of computing the Intelligent Edge and Intelligent Cloud, and he went on to point out that the entire point of the intelligent cloud, automation, AI, machine learning, and similar technologies is to enable more personal experiences between brands and customers. By allowing you to react in real-time to customers, you can connect on a whole new level. And because AI has become more mainstream, implementation and integration has only become more affordable.

Our takeaways: For most growing companies, migrating to the cloud is a must—but you should have your eye on automation as a future goal. Whether you’re integrating AI and/or automation into your products and services, or using it to optimize your environment, using data to provide adaptive responses to any given situation is the next wave of modernization.

We suggest focusing on moving your workloads first, then using automation to fine tune along the way. The tools you use will depend on your business needs and the goals you’re trying to achieve by moving to the cloud. The right managed services provider will help you identify areas where you can automate, then set KPIs to measure success as you evolve your infrastructure over time.

Ready to apply these learnings and move into the cloud? We can help! Ntirety is a Microsoft Gold Partner—contact us for a free migration assessment today.


Unless otherwise provided, all data sourced from Microsoft Inspire 2018 presentations.

Ntirety Enhances Healthcare Data Security by Achieving HITRUST CSF Certification

In addition to thousands of customers across a variety of different verticals, Ntirety is the trusted hosting provider for some of the largest and most prominent healthcare organizations in the world, including Paragon 28, Adium Pharma, and Carespring Healthcare Management. And now, we’ve earned the HITRUST Common Security Framework (CSF) certification, making us one of few vendors to deliver the full compliance certification suite.

Our HITRUST certification demonstrates that Ntirety follows a rigorous and standardized  method of securing protected health information, and proves our incorporation of a CSF that provides a more consistent, comprehensive, and industry-defined process to meet a wide range of regulatory and compliance-related requirements.

Further, this designation gives all of our customers—regardless of industry—peace of mind in knowing that their data is being protected to the highest standards. Ntirety’s HITRUST certification extends to our entire infrastructure, data centers, backup applications, multitenant solutions, dedicated servers, storage, and networking.

How We Earned Our HITRUST Certification

To determine whether or not organizations can become HITRUST certified, 19 categories are evaluated, each with 131–500+ different control requirements that are dependent on size, complexity, and regulatory factors. Furthermore, there are five levels of maturity upon which each control requirement is assessed:

  • Policy
  • Process
  • Implemented
  • Measured
  • Managed

To earn this certification, an organization must meet all of the minimum requirements and achieve a passing score for each of the control domains.

Leading up to our certification, Ntirety already had a high standard for compliance, but we took several additional steps to meet the HITRUST guidelines, such as:

  • Increasing security around passwords: All passwords are checked against a database of half a billion passwords that have been compromised in previous breaches, ensuring that all passwords are unique and more difficult to crack
  • Implementing new policies: To better secure our internal systems and customer environments, we strengthened certain policies across the organization, including a stronger data disposal process and better overall asset management

The Importance of HITRUST for Companies Moving to the Cloud

Before the HITRUST certification was established, HIPAA laws were the go-to framework for properly handling electronic medical data; however, HIPAA was created over 20 years ago, and there has never been a governing body that polices compliance to proactively secure against breaches. Organizations can claim compliancy through self-assessment, but with the HITRUST certification, companies are verified as compliant by a neutral third party.

The HITRUST certification bolsters HIPAA regulations, but also brings additional clarity and guidance for the security controls an enterprise puts in place to ensure better protection of their data and systems. Since many healthcare organizations utilize a number of third-party vendors, it can sometimes be hard to control and consolidate these security compliance efforts.

Take the case of MedEvolve, for instance. Just a few weeks ago, the practice management software vendor left its FTP server open to the public without authenticating users. As a result, the data of 205,000 patients from two different healthcare vendors were exposed.1

Because patient data has such a high value on the black market, it’s important to have an established set of guidelines that the industry can follow to ensure protection of that data. Along with a certification framework, a HITRUST Threat Catalogue has been developed to help focus efforts in:

  • Identifying and leveraging existing taxonomy for threats to ePHI
  • Enumerating all reasonably anticipated threats to ePHI
  • Mapping HITRUST CSF control requirements to enumerated threats
  • Identifying any additional information for future iterations of the HITRUST Threat Catalogue to help meet its objectives

As threats to the healthcare IT industry evolve, it’s clear that there’s a need for a robust and standardized way to separate compliant organizations from those that are questionable or non-compliant. Recently, a survey by HIMSS Analytics revealed that 78% of healthcare providers experienced a ransomware or malware attack in 2017.2

Healthcare organizations that work with HITRUST-certified vendors can expect an increased value in the relationship—there is less risk of a breach; therefore, there is less risk of incurring the costs associated with a breach. With the cost of data breaches currently estimated at  $380 per record,3 the cost savings is significant.

Healthcare organizations aren’t the only company types that should pay attention to the HITRUST certification. Due to the rigorous auditing process vendors must go through to attain this designation, the HITRUST certification means better protection and processes across the board—something all businesses can benefit from.

Becoming the Industry Standard

HITRUST best practices were lauded in the healthcare industry when they were first introduced in 2007 and are still the golden standard today, especially considering the risks involved in migrating healthcare organizations into the cloud. In 2016, for instance, the healthcare industry was one of the most  breached verticals, second only to the financial industry.4

The concept of comprehensive risk management structure is one that has eluded the healthcare industry for a long time. But organizations today are seeing the benefits of implementing HITRUST CSF. For example, PDHI, a SaaS company, recently achieved HITRUST certification. Lee Penn, the company’s CFO and Chief Compliance Officer, has noted that the certification didn’t just improve security and compliancy—it also marked a welcome change in the PDHI culture, giving their clients peace of mind and making their relationships stronger overall.5

Does your infrastructure hold up to compliancy best practices? Find out by contacting one of our Security Experts and requesting a free risk assessment.

  1. Healthcare IT News, 2018.
  2. HIMSS Analytics, 2017.
  3. Ponemon Institute, 2017.
  4. Verizon, 2017.
  5. Datica, 2016.

  

Top 7 goals of Microsoft® Azure cloud migrations

Finally, the cloud is top-of-mind, and you’re ready to move basic or advanced workloads to the cloud for critical applications that can help to make your organization and your cloud services more efficient, productive and competitive.

But you face numerous challenges that keep moving the goalpost — from finding ways to protect your legacy IT investments throughout and after your cloud transformation, to deciding on whether to deploy hybrid cloud architecture or fully embrace the public cloud. These early decisions are difficult, but good decisions now can send you on a smooth path to simplicity and acceleration.

What if you could gain global visibility over all of your data center and cloud environments with insights and data visualization that could tell you plainly whether workloads require significant rework or just simple lift-and-shift? You could accelerate buy-in and make the right decisions for your cloud transformation, streamlining time to value. And your goalpost would probably stop moving.

As you decide on how to make the right decisions at this early stage, consider these seven goals or topics that my team of Azure experts and I have encountered in the numerous amount of cloud migrations that we manage each month at HOSTING. Our customers want to refresh or shake up their business models as they try to keep up with or jump ahead of competition. It doesn’t matter whether our customers are small, mid-sized or large organizations: most of their pains, solutions and use cases are similar. Cloud transformations create IaaS and SaaS parity across many business cases — from supporting PB-scale data growth for data ROI to bridging silos and optimizing cloud apps and analytics.

Goal 1: Accelerate innovation with Intelligent Workload Management and Continuous Delivery

In the age of cloud and mobility, traffic is unpredictable — yet your customers, clients or partners expect you to deliver predictable performance at any scale. With the flexibility of the Microsoft® Azure cloud platform that is managed with our services and unified cloud management, you can help to ensure that your workload management is intelligent enough to help you rethink your on-premises and cloud infrastructure speed, economics, scalability, availability and resilience. Now, you can bring business and IT goals closer together as you brainstorm without barriers.

  • Use Azure public cloud for cost-effective petabyte scalability
  • Azure private cloud for enhanced security
  • On-premises/hybrid architectures for special needs, i.e., database clusters.

In addition, to keep your business-critical cloud apps/SaaS up and running, we offer an array or high availability and recovery services that help to ensure that our customers won’t be impacted by individual component failures, or even by complete data center outages.

Goal 2: Simplify DevOps

Microsoft® Azure managed by HOSTING makes it easy to roll out multi-tenant, cloud-based SaaS applications with your existing IT resources. Use any development tool on our managed platform as long as the resulting executables run on Windows or Linux.

  • Our ITIL-certified operations staff work closely with our cloud services and SaaS customers to develop customized support procedures tailored for their unique architectures and business requirements.

Goal 3: Do more with your existing infrastructure

Accelerate time-to-market with your business-critical applications as you gain the ability with our managed Azure cloud platform to launch virtual machines in minutes. Now, your legacy IT investments can run more efficiently, while you avoid increasing your technical debt.

Goal 4: Save time, lower costs

Support Azure cloud workloads without rushing to increase your IT resources and budgets. Reduce TCO and convert more CAPEX into OPEX as you pay only for what you use in Azure clouds. Pay less during business as usual, yet always keep assets and data accessible, available and usable during traffic spikes – whenever they may happen. Can you say “no more 3 a.m. calls?”

Goal 5: Transform infrastructure from end-to-end with Azure

Whether you want to transform at your own pace, or fully embrace the cloud now, we understand that you want your cloud-enablement to deliver business case success now and long into the future. That’s why we offer tiered services that give you a “big picture” solution for all of your infrastructure needs. Services include:

  1. Design Azure clouds that can help accelerate innovation: Discover. Analyze. Architect.
  2. Build purpose-built Azure clouds: Scalable. Proven.
  3. Migrate to Azure without headaches: Plan. Monitor. Test. Cutover
  4. Manage Azure with proven expertise: We do the heavy lifting. You focus on business-critical apps.
  5. Protect with our Cloud Always On™: Reliable. Secure. Compliant.

Goal 6: Prioritize customer experience

And because your cloud-enablement with Microsoft® Azure is a journey, you want to work with a dedicated cloud-enablement partner that is focused on Azure success. My team provides 24/7/365 U.S.-based support to help guide you with our expertise and track record with Azure success. We eat our own dog food in that, at HOSTING, we also transformed our entire infrastructure from end-to-end with Microsoft® Azure.

Goal 7: Adopt a Unified Cloud Strategy

Plan for your future with a level of confidence that only a fully Unified Cloud Strategy can help deliver. We built our migration and managed Azure

solutions from the ground up to simplify your Unified Cloud Strategy — including gaining visibility and control over on-premises and hybrid cloud

environments.

  • Unify visibility and insights – Our Unified Monitoring Solutions provide complete end-to-end visibility, data visualizations and reporting into your new cloud and hybrid environments. Network and server monitoring tools deliver clear insights into usage, performance and cost, along with expert analysis to help enhance performance and reduce unnecessary spend.
  • Unify management – Easily architect and configure, provision and de-provision your infrastructure for optimal workload management. Now, throttle unpredictable and growing traffic with less downtime.

Accelerate and simplify your Azure cloud solutions with HOSTING. We’ve got your cloud-enablement covered with tiered services: Design. Build. Migrate. Manage. Protect.

Mike McCracken, VP of Advanced Solutions, HOSTING

Mike leads HOSTING’s cloud migration services and unified cloud strategy solutions. His team of Azure experts design the right managed Azure cloud transformations that can help your current infrastructure do more, faster—while enabling cloud scalability, cloud speed and cloud availability for next-generation apps and services.

Learn More about managed Microsoft® Azure with HOSTING. Download our eBook: “A HOSTING Trail Guide to Azure Migrations”.

Are Your IT Tools Hindering Your Productivity?

IT tools are intended to make life easier, more efficient and productive. But often these tools contribute to a lack of focus and challenge an IT department’s ability to inform and empower the business groups they serve. Following are four ways that an organization’s tools may be hindering productivity.

Too Complex – Sometimes IT tools have too many bells and whistles. While it may be powerful and capable, if your organization can’t dedicate resources to the installation, configuration and maintenance of a tool, then maybe it’s time to scale back or choose something less complex.

Too Many IT Tools – Often an organization has many IT tools that perform the same function. Not only is this an unnecessary expense but there is often little or no correlation between tools which creates silos of data. This make root cause analysis difficult and time consuming.

The Hybrid Issue – When an organization takes advantages of various platforms, they also get the platform-specific tools. The downside is that there is a lack of view into what’s happening across environments due to multiple portals, logins, etc.

The Cloud – Similar to the issues that go along with hybrid environments, the use of cloud IT creates another level of complexity and raises challenges in visibility when different parts of applications reside in different locations (e.g., part of the application sits in a hyper-scale cloud and part in a private cloud).

If any of these challenges sound familiar, HOSTING may have a solution that streamlines your toolset while delivering actionable information from your entire IT stack across multiple platforms – all within a single pane of glass. HOSTING Monitoring Insights delivers a scalable monitoring solution that enables forecasting and optimizes costs using a fraction of the tools most organizations are juggling. A recent customer is on track to reduce the number of monitoring tools needed by 75%. To see how you can streamline your organization and align your business and IT objectives, check out the webinar KPIs: Aligning Your IT and Business Objectives.