Remote DBA Optimize Service Level

The Ntirety Database Optimize service level features advanced Remote DBA tasks to ensure the highest levels of performance for your SQL Server, Oracle or MySQL environment, specifically:

Major Database Upgrades – Investigate, Test, Implement, Document
Database Performance Tuning

Additionally, the Database Optimize service includes core production DBA tasks and functions, particularly:

Backup Assurance – ensure that backups are set up properly and that they run successfully on the established interval. Test Restores periodically.
Database Maintenance – essential Production DBA tasks - manage space, memory, indexes, tables, schema objects etc.
Manage the Patch cycle – Investigate, Test, Implement, Document

Finally, Database Optimize incorporates the Ntirety Monitoring Suite and the Database Service Desk. The Database Service Desk operation, staffed by junior DBAs, provides 365x7x24 resources who are equipped to:

Categorize Service Requests and/or Incidents
Classify and Prioritize Service Requests
Locate applicable resolution procedure
Troubleshoot incident, Run/Rerun jobs
Escalate per necessary per customer-defined procedures